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Donor Privacy Policy

Chrysalis is committed to respecting the privacy of our donors.  We have developed this privacy policy to ensure our donor information is protected and will not be shared with any third party. All information concerning donors or prospective donors, including their names, addresses and telephone numbers, the names of their beneficiaries, the amount of their gift, etc., shall be kept strictly confidential by Chrysalis, our staff, and volunteers, unless permission is obtained from donors to release such information.

The types of donor information that Chrysalis collects and maintains includes:

  • Contact information: name, address, telephone number, and email address
  • Giving information
  • Information on events attended, publications received, and special requests for program information
  • Information provided by the donor in the form of comments and suggestions

Chrysalis uses donors’ information to understand our donors’ interests in Chrysalis’ mission and to provide updates on the organization’s plans and activities. It is shared with staff, board members, volunteers, and consultants only on a “need-to-know” basis.

Chrysalis assures donors that their names and addresses will not be shared with any third party unless permission has been granted.

When a donor makes a contribution to Chrysalis using a credit card, the credit card information provided by the donor is stored in a confidential manner. Chrysalis employees may access such information only when there is an appropriate reason to do so, such as when a refund must be issued back to the credit card. Chrysalis maintains physical, electronic, and procedural safeguards to protect donor credit card information, and our employees are required to follow these privacy standards.

It is our desire to not send unwanted mail to our donors.  Please contact us if you wish to be removed from our mailing list.

CONFIDENTIALITY POLICY

Staff, Board members, and volunteers involved in fundraising often are privy to personal information about a donor’s giving history, family, wealth, and assets. They understand it is vital to donors and the organization that they keep this information confidential, as is detailed in the AFP Code of Ethical Principles and Standards of Professional Practice and A Donor Bill of Rights. All of our staff, board members, and volunteers read and sign a confidentiality policy agreement. Violation of this policy would be grounds for discipline and/or removal of the offending individuals from their positions within the organization.

COPYRIGHT STATEMENT

All documents, web pages, and other materials included on Changelives.org are the sole property of Chrysalis © 2016. No reproduction in whole or in part may be made without the express written consent of Chrysalis. Chrysalis provides a limited license to the Internet community to store these documents and images in temporary cache memory to view them, provided the user reads and accepts the disclaimer and the agreements and the user agrees to accept full responsibility and to hold Chrysalis and its agents harmless for any use, intended or otherwise, or any consequences of use of these documents, regardless of negligence. No claim of copyright is made for any government documents or works.  If you are requesting permission or have questions, please send an email to Info@ChangeLives.org.

QUESTIONS OR CONCERNS

If you have comments or questions about Chrysalis’ donor privacy policy, please email Info@ChangeLives.org or call (310) 401-9387.

Effective Date: January 1, 2016


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